1. Cancellation Window :
After order confirmation, you have a 1-hour window to cancel your order through your account dashboard. Beyond this window, cancellations are no longer possible.
2. Refund Process: :
- For cancellations within the 1-hour window, your payment (minus a 2.3%, 3.45% on Credit card non-refundable fee) will be refunded within 1–3 working days. In some cases, it may take up to 7 working days for the refund to reflect in your account.
- The 2.3% & 3.45 (Only for Credit Card) deduction covers charges from the payment gateway and platform (e.g., Phonepe, Shopify, Razorpay) which are not refunded to us.
3. Post-Shipment Cancellation:
Orders cannot be cancelled after they have been shipped.
4. Discount Vouchers :
Discount vouchers are for one-time use only and will not be reissued if you cancel an order.
For further assistance, please contact our support team
